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Top Ecommerce Metrics to Track

Ship Monk

They’re called metrics, a set of constantly changing numbers and percentages that tell you how you’re doing from one day to the next. There are dozens of metrics you could track, but some are so important you should check them frequently. These are the metrics you want on your dashboard. What is a Metric? What is a KPI?

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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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SONAR Indices & Insights: Improve Freight Shipping Procurement with SONAR SCI’s Lane Acuity Plus

FreightWaves SONAR

Supply chain professionals responsible for transportation procurement at Fortune 500 companies focus on three things – budget forecast accuracy, service scores and primary tender acceptance. harder to procure capacity at the benchmark rate per mile ) in both the outbound and inbound directions.

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Importance of Social Proof in Ecommerce

Ship Monk

Did you know that 93% of consumers say that online reviews influence their purchase decisions? And when we feel uncertain, humans tend to look for examples of what others in our situation have done. We’ll give you some examples of social proof, and we’ll even rank them in terms of trustworthiness. What is Social Proof?

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SONAR Indices & Insights: Use these indices to build trucking KPIs to optimize fleet utilization

FreightWaves SONAR

The Maintenance Expense per Mile (MAINT) index captures the total maintenance expense, reported by participating carriers during a given month, expressed on a per-mile basis. The expense reported is specific to the maintenance of company-owned trucks, and company fleet-allocated trailers. Formula : maintenance expense / total miles.

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7 ways freight tech reduces operations costs and improves profits for carriers

FreightWaves SONAR

While descriptive analytics can help carriers understand what happened, knowing when to refuse loads or charge a higher cost can be difficult. Quite simply, it costs money to ship freight and the amount can vary significantly by region, zone, mode and more. Debt and interest payments are not included in these costs.

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How to Calculate Inventory Holding Cost or Carrying Cost

Ship Monk

Besides, today’s inventory management systems make tracking inventory costs much simpler. When combined with the reporting capabilities of a tech-forward fulfillment provider , the numbers you need are easily accessible. If carrying costs are 20 – 30% of your total inventory costs, what makes up the other 70 – 80%?