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Customer Relationship Management for Ecommerce Brands

Ship Monk

Legacy Customer Relationship Management (CRM) software systems, such as Salesforce, were originally developed to help sales teams funnel and track potential customers through long sales pipelines, from generating leads to closing the sale, then supporting and maintaining the customer relationship. What is CRM Software?

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eCommerce Warehouse Management: Everything You Need to Know

Conger

This is the complete guide to eCommerce warehouse management systems. In it, you’ll learn: What eCommerce is. What eCommerce warehouse management systems are. The 11 best eCommerce warehouse management systems. What is eCommerce? What’s an eCommerce Warehouse Management System? What is eCommerce?

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Black Friday & Cyber Monday Prep: A Checklist for Ecommerce Business Owners

Ship Monk

If that sounds like you, then you’re probably an ecommerce business owner. While ecommerce has experienced boom after boom, 2022 has proven to be an interesting year in its already storied history. Ecommerce growth is expected to be up about 2.5% 1 Plan Ahead… Way Ahead. Slice of cake. Fruitcake. #2 What did you learn last year?

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Key Takeaways from Oracle CloudWorld 2023

Logistics Viewpoints

One example from healthcare involves using generative AI integrated with Oracle’s electronic health record (EHR) solution to create a Clinical Digital Assistant that enables providers to use voice commands to produce rough drafts of new patient forms that would be reviewed but would still save significant labor. Uber has an ecosystem.

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Scheduled Delivery Pending, Awaiting Delivery Scan, and Other Tracking Statuses Explained

Ship Monk

When you think about eCommerce order fulfillment , from checkout to delivery, there are about a million things that have to happen perfectly to ensure an order is fulfilled accurately and received on time. Take ShipMonk, for example. As an eCommerce fulfillment company , our goal is 100% accuracy. No mistakes, ever.

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What Are Reorder Points and How to Calculate Them

Ship Monk

You’ve done the hard work of building your startup into a successful ecommerce business. The good news is that there’s an easy formula ecommerce businesses can use to calculate the optimum reorder point for each SKU in your product line. Ecommerce businesses of all sizes can use reorder points to optimize inventory levels.

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How to Calculate Inventory Holding Cost or Carrying Cost

Ship Monk

Remember when you were managing your eCommerce business out of your garage? If you’re like most eCommerce business owners, you have a general idea of what carrying costs are, but you wouldn’t be reading this if you didn’t have a few nagging questions—like, which is it, carrying cost or holding cost? So what exactly is holding cost?