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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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The HDVI Story with Chuck Wallace

The Logistics of Logistics

By incorporating telematics and dash cam data from its customers into its integrated risk management model, HDVI is able to select, price, manage, and retain risk more accurately and efficiently than incumbent commercial auto insurance providers.

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How to Optimize Inventory Management for eCommerce

EazyStock

Better Inventory Management for eCommerce. The growth of eCommerce in 2020 was phenomenal as more customers, B2B and B2C alike, shopped online due to the COVID-19 pandemic. Forrester projects that B2B eCommerce transactions will reach $1.8 A critical area of focus should be your eCommerce inventory management processes.

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What is B2B Fulfillment?

Ship Monk

As ecommerce brands grow and their products become more popular, one of the common paths to accelerated growth is having your products get picked up by a specialty store or big-box retailer. Maybe your ecommerce business is not at that stage yet. Can your 3PL handle B2B fulfillment or retail fulfillment? Should you care?

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3PL Automation: Inside Modern Fulfillment Center Machinery

Ship Monk

Ever wonder what goes on behind the scenes to fill ecommerce orders at a modern-day fulfillment center? You’re going to see how integrated technologies, various forms of automation, and AI robots work side by side with our trained pick-and-pack team members to get ecommerce orders out the door. Watch this 5-minute video instead!

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Year 2025 – The Future of the 3PL Industry with Andrew Kelley

The Logistics of Logistics

It’s never been easier to develop software and technology than it is right now because there are so many tools and platforms. Of course, there is the migration from retail to ecommerce. [17:29] The tools used to find out where people are clicking on a website or on an app have gotten a lot better. [19:57]

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How to Boost Your Ecommerce Conversion Rate

Ship Monk

would put you in the middle 60% of ecommerce stores according to this benchmark. Today we’re going to look at how to calculate ecommerce conversion rates, identify some things that may be turning customers away, and what you can do to improve conversion rates. What is an Ecommerce Conversion Rate? Anywhere between 0.2%