Remove Course Remove Picking Remove Survey Remove Trends
article thumbnail

Freight Forwarding And Digital Customer Service Five Years From Now

Freightos

Of course, phones shifted from being cutting edge, as did Dial-a-Truck, which became the trucking technology powerhouse known as DAT. In a newly-published survey, nearly seventy freight forwarding managers gave us their thoughts on that. Of course, it means less of a personal connection with individual shippers. DOWNLOAD SURVEY.

article thumbnail

Profitably Delivering eCommerce with Consumer-Centric Priorities

Logistics Viewpoints

Even before the emergence of COVID-19, next-day and same-day delivery promises from mega retailers, as well as new delivery models such as store pick-up, were driving increasing customer expectations — not just in retail, but in every industry. A recent survey by PWC demonstrated that the most innovative supply chain leaders ?

eCommerce 138
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Demand Forecasting 101: Everything eCommerce Businesses Need to Know

Ship Monk

We’re talking, of course, about demand forecasting, or the process of predicting customer demand for a product or service. Demand forecasting helps you: Optimize inventory Align with your operational strategy Analyze demographic and product trends Surprise and delight customers Protect yourself against financial risks Prepare for peak season.

article thumbnail

Mastering Profitable Omni-Channel Logistics, Despite Disruptions

Logistics Viewpoints

Consumers have gotten used to the convenience and ease of online shopping, home delivery, curbside pickup, buy online/pick up in-store and other alternatives to the traditional in-store shopping experience. To compete with Amazon, most retailers and manufacturers have had to dramatically shorten their own delivery windows.

article thumbnail

State of Global Logistics: Delivering above and beyond

247 Customs Broker

A recent series of surveys conducted by a prominent industry think tank indicates that the current state of global logistics is characterized by extreme urgency and the pressure to deliver above and beyond—regardless of mode. In each case, innovation and disruption was regarded as a “double-edged” sword. Technology key to logistics evolution.

article thumbnail

Top 25 Freight Forwarders 2017: Digitization & E-Commerce continue to reshape the marketplace

The Logistics Academy

Over the course of 2016, real revenue and volume growth in the air and sea freight forwarding markets was remarkably similar globally, but this disguises significant differences across important countries and regions, say analysts who keep a close eye on the market. The global freight forwarding market has grown by 2.7% XPO Logistics.

article thumbnail

Top Ten Tips to Boost Supply Chain Performance to Best in Class

Logistics Bureau

And whilst it’s exciting to work on the latest trends and technologies, if the Supply Chain fundamentals are not sound, it can all be for nothing. If you haven’t already, survey them! Yes of course there are. Or maybe organisations just don’t have the bandwidth in terms of people these days, to just get things done?