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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In.

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Top 14 Logistics and Supply Chain Management Training Programs and Courses in 2016

GlobalTranz

Today, Kelly shares the top 14 Logistics and Supply Chain Management training programs and courses available in 2016. University Courses. This program is developed by University of North Texas and it offers international students to complete one year course related to logistics. 3) OnCampus Texas. Short programs.

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A Guide to Growing and Scaling Your Business – PART 2

Ship Monk

Big brands are not built from one-off purchases. make a customer’s buying experience simpler and more favorable, thus increasing satisfaction and encouraging brand loyalty. That, of course, doesn’t mean you shouldn’t focus on the present state of things. Caring Customer Service. Eyes on the Prize.

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Omnichannel Retail and the Cost to Serve Online Customers

Logistics Bureau

If yours is one of those businesses shifting from traditional to online retail, you’ve probably faced some of the logistical challenges arising from the need to deliver your customers’ purchases to them. To do so, you will need to map the sequences of activities involved in serving your customers who buy those particular SKUs.

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The Role of TMS in a Logistics Partner’s Strategy and Value Proposition

Talking Logistics

Operational excellence, of course. This allows customers to go to one place to purchase any of our services. With us running five lines of service through our brokerage, we had to have a rating engine that enables us to present the best rates back to customers through our My HNRY portal.

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Post-COVID Ecommerce is Booming, But Logistics Issues Abound

Logistics Bureau

The first steps, of course, are to understand the challenges you face, prioritise them for action, and consider the resources and help you need to meet and overcome them. There are, of course, several ways to achieve a logistics knowledge infusion. Of course, as an enterprise grows, it becomes harder to coordinate all the moving parts.

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7 Key Supply Chain Leaders’ Skills and Why You Need Them

Logistics Bureau

In any case, an excellent place to start is by knowing what the most vital supply chain leaders’ skills are and, of course, why you need them. Of course, each industry and the niches within them are subject to unique and specific market dynamics. Those days are gone, however. Project Management Skills.