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Why Driver Satisfaction Matters in Last-Mile Delivery

Talking Logistics

Yet, many companies overlook a critical contributor to customer experience — their delivery drivers. In fact, in a survey of 28 leading parcel/package delivery companies conducted late last year, almost 90% of the respondents agreed there is a direct link between.

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Last-Mile Delivery: The Link Between Driver Satisfaction and Customer Satisfaction

Talking Logistics

Editor’s Note: The following is an excerpt of a research report published recently, “In the Driver’s Seat: Driver Satisfaction Survey Report.” Read more Last-Mile Delivery: The Link Between Driver Satisfaction and Customer Satisfaction.

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This Week in Logistics News (April 16 – 22)

Logistics Viewpoints

And now on to this week’s logistics news. How Walmart and Alphabet jumped ahead of Amazon in drone delivery. USPS slowing first-class package delivery to lower costs. The post This Week in Logistics News (April 16 – 22) appeared first on Logistics Viewpoints. A truly inspiring Marathon Monday as always.

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A New Year’s Resolution for Delivery Companies — Ending Porch Piracy

Morai Logistics

Funny as the video is, it highlights a problem that’s been growing recently—package theft. According to a survey by Ring, a home security company, up to 1 in 5 U.S homeowners were victims of package theft in the last year. More Deliveries Means More Opportunities for Thieves to Ruin Someone’s Holidays.

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Penske Logistics Presents 2019 Third-Party Logistics Study: State of Logistics Outsourcing

Penske Move Ahead

In an era where technology is continuing to migrate consumer spending habits online and away from brick-and-mortar stores, the newly released 2019 Third-Party Logistics Study (#3PLStudy) highlights how supply chains are also going digital and using science to keep pace. The publication, available at no cost at www.3PLStudy.com

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The State Of Logistics Outsourcing

247 Customs Broker

November 13, 2018 | By Inbound Logistics Staff. In an era where technology continues to migrate consumer spending habits online and away from brick-and-mortar stores, the 2019 Third-Party Logistics Study highlights how supply chains are also going digital and using science to keep pace.

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Supply chain technologies highlight findings from 2019 Third-Party Logistics Study – Canadian Shipper

247 Customs Broker

Nashville, TN — In an era where technology is continuing to migrate consumer spending habits online and away from brick-and-mortar stores, the newly released 2019 Third-Party Logistics Study (#3PLStudy) highlights how supply chains are also going digital and using science to keep pace. The publication, available at www.3PLStudy.com