Remove Data Remove Freight forwarding Remove How To Remove Survey
article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. How do you improve customer service processes and reduce the risk for human errors? Streamline Payment Management by Auto-Auditing Freight Invoices.

article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

To maintain a competitive edge in the shipping and logistics industry, businesses must follow a few best practices to improve freight forwarding customer service. How do you improve customer service processes and reduce the risk for human errors? Streamline Payment Management by Auto-Auditing Freight Invoices.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to change your freight forwarder in less than 4 hours, saving up to € 35,000 per year 

Forto

In the process of global shipping, you may come upon situations wherein you may need to change service providers, especially logistics services providers – which is easier said than done as you need to be sure of the reasons for the change, how to control things and people and be aware of negative and positive consequences of the change.

article thumbnail

34th Annual Salary Survey: Salary growth slows, tasks soar

247 Customs Broker

More than 500 qualified respondents to our “34th Annual Salary Survey” report that their salaries moved up only incrementally last year. This year’s survey again draws the most feedback from successful logistics managers who have been climbing the executive ladder for some time. Respondents reflect. Uneven compensation.

Survey 28
article thumbnail

Launching the Freightos Baltic Index (FBX) for Daily Rates

Freightos

And though the market index long predates digital computing, computing power combined with huge, aggregated data sets have proved fertile ground to improve visibility. But despite its size, containerized freight’s poor visibility persisted. In fact, containerized freight is one of the most volatile industries in the world.

article thumbnail

Achieving Maturity in Risk Management Takes Years

Logistics Viewpoints

In the case of network-based risk management solutions, a network of users is connected to carefully curated real-time alerts generated by connections to a huge number of online publications, social media feeds, and third-party purchased data. One of the players in this market, Resilinc, is monitoring 105 million data sources.

article thumbnail

Supply Chain Meetup: Roadblocks to Freight Technology Adoption

Turvo

The Haven survey found 35% of respondents cited manual processes, such as login to 23 different systems to track a shipment, as a significant challenge. Of course, figuring out how to balance the full suite of systems in the tech stack continues to cause other problems in knowing the actual ROI of system use.