Profitably Delivering eCommerce with Consumer-Centric Priorities
Logistics Viewpoints
MAY 27, 2021
Even before the emergence of COVID-19, next-day and same-day delivery promises from mega retailers, as well as new delivery models such as store pick-up, were driving increasing customer expectations — not just in retail, but in every industry. In fact, the on-demand industry was estimated to account for $75 billion in 2018. [1]
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