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What Is CX Automation: The Value of Combined Tech

RPA Labs

Although Although its definition isn’t in any mainstream dictionary, CX refers to all interactions that impact a customer’s perception of a business. Automation is an incredible tool in the fast-paced industry of freight. talk to an expert at RPA Labs by scheduling a demo today. What Is Customer Experience Automation?

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Why data source matters to accurately and objectively assess the over the road trucking market

FreightWaves SONAR

As explained by Supply & Demand Chain Executive , “Digitization, software and giving shippers and carriers efficient tech tools are critical, as technology continues to modernize this industry. Shippers and carriers should make more definitive decisions in selecting their data sources. Asset availability versus utilization.

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What is a routing guide and what are best practices to create one

FreightWaves SONAR

That includes available dock scheduling times, resources used to schedule deliveries or pick ups, certification requirements from drivers, digital documentation, centralized controls, and much more. The action: ensure your routing guide is accessible and available via the web. Request a SONAR Demo. Request a SONAR SCI Demo.

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10 Challenges for Shippers in Negotiating Trucking Contracts

FreightWaves SONAR

Transportation analytics is among the most effective tools in trucking contract negotiations. Disruption is, by definition, unplanned. Trucking contracts detail available trucking capacity , volume and rate data for shippers and LSPs. Request a SONAR Demo. Annual contracts are not disruption-proof from inception.

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Shippers & Carriers – Carbon Neutral Shipping no longer a choice 

Locus

Read Also: Definitive Guide to Carbon Neutral Shipping The Need for Carbon Neutral Shipping The increasing demand for faster delivery places pressure on shippers and carriers to deliver promptly or risk losing their customer base. Many providers, like Locus, offer sophisticated routing tools powered by machine learning. (i)

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6 Inventory Control Techniques for Stock Optimization

EazyStock

Firstly, let’s get a few definitions: What is inventory control? It’s the art of achieving stock availability , while reducing inventory costs and minimizing the risk of excess items. When setting target service levels, consider your customers’ expectations in terms of availability and delivery times. Schedule a Demo.

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Delivery Management System: A Definitive Guide

Locus

A delivery management software is a tech tool that automates, streamlines and digitalizes the end-to-end last-mile logistics processes. As delivery management determines customer satisfaction, it is necessary to have a tech tool like delivery management software. Try a demo with Locus! Schedule Demo.