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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Gorgias and ShipMonk Partner to Offer Best-in-class 3PL and eCommerce Helpdesk Support Solutions

Ship Monk

FORT LAUDERDALE, FL – Today, ShipMonk announced the launch of a new strategic partnership and direct integration with Gorgias , the leading help desk platform for high-growth eCommerce brands. Our newest Gorgias and Shipmonk integration equips merchants with the necessary tools to provide best-in-class customer support. About ShipMonk.

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Demand Forecasting 101: Everything eCommerce Businesses Need to Know

Ship Monk

For an eCommerce business owner, the answer is obvious: How the heck do I get a handle on my inventory management ?! Keep reading to learn what demand forecasting is, why you need it, and how to implement it into your eCommerce strategy! If you had a crystal ball, what is the first thing you would ask? What is Demand Forecasting?

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Economic Order Quantity (EOQ) Formula for eCommerce Inventory Management

Ship Monk

Learning how to manage inventory is one of the biggest challenges of owning an eCommerce business. Let’s say your eCommerce business makes cotton baby blankets. For this eCommerce company, placing 4 orders per year (i.e. You won’t know which works best for your eCommerce business until you do the math. But let’s get real.

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Lessons Learned from Black Friday/Cyber Monday

Ship Monk

Will the huge growth in ecommerce sales continue, or will the numbers fall back to “normal” pre-pandemic levels? Mature ecommerce businesses use every source of data they can get their hands on, from shopping platform analytics to inventory and fulfillment platforms. What does this mean for your ecommerce business?

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How to Calculate Inventory Holding Cost or Carrying Cost

Ship Monk

Remember when you were managing your eCommerce business out of your garage? If you’re like most eCommerce business owners, you have a general idea of what carrying costs are, but you wouldn’t be reading this if you didn’t have a few nagging questions—like, which is it, carrying cost or holding cost? So what exactly is holding cost?

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5 more truckload shipping strategies for enterprise shippers

FreightWaves SONAR

According to Supply Chain 24/7 , “If 2020 taught us anything, it demonstrated that to succeed, maximize resilience, and ensure business continuity, companies need to maximize every available channel – ecommerce, direct-to-consumer, retail and distributors. Utilization of truckload shipping tools and processes to optimize freight movements.