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Customer Relationship Management for Ecommerce Brands

Ship Monk

Legacy Customer Relationship Management (CRM) software systems, such as Salesforce, were originally developed to help sales teams funnel and track potential customers through long sales pipelines, from generating leads to closing the sale, then supporting and maintaining the customer relationship. Here are some of the tools CRM systems offer.

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eCommerce Warehouse Management: Everything You Need to Know

Conger

This is the complete guide to eCommerce warehouse management systems. In it, you’ll learn: What eCommerce is. What eCommerce warehouse management systems are. The 11 best eCommerce warehouse management systems. What is eCommerce? What’s an eCommerce Warehouse Management System? What is eCommerce?

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5 more truckload shipping strategies for enterprise shippers

FreightWaves SONAR

According to Supply Chain 24/7 , “If 2020 taught us anything, it demonstrated that to succeed, maximize resilience, and ensure business continuity, companies need to maximize every available channel – ecommerce, direct-to-consumer, retail and distributors. Utilization of truckload shipping tools and processes to optimize freight movements.

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How to Calculate Inventory Holding Cost or Carrying Cost

Ship Monk

Remember when you were managing your eCommerce business out of your garage? If you’re like most eCommerce business owners, you have a general idea of what carrying costs are, but you wouldn’t be reading this if you didn’t have a few nagging questions—like, which is it, carrying cost or holding cost? So what exactly is holding cost?

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Top Ecommerce Metrics to Track

Ship Monk

Now if only you had a dashboard to keep your ecommerce business running. Today we’re going to help you pick the most important metrics for each area of your ecommerce business. Fortunately, most metrics are tracked automatically, using tools and software systems you may already have. Well, guess what? What is a Metric?

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Demand Forecasting: How It Enhances Ecommerce Operations

Ship Monk

As the holiday shopping season reaches its peak, ecommerce business owners everywhere are crossing their fingers, hoping they have enough product in stock and that they didn’t order too much. In truth, demand forecasting, or estimating how much product you’ll sell in the future, is one of the toughest challenges for any ecommerce business.

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2021 Strategies for Inventory Management and Supply Chain Recovery

EazyStock

In the middle, there are businesses that may have a diversified client base providing services or products across a range of industries and markets that seem to be maintaining the same level of business but in a much more turbulent environment.