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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Demand Forecasting 101: Everything eCommerce Businesses Need to Know

Ship Monk

For an eCommerce business owner, the answer is obvious: How the heck do I get a handle on my inventory management ?! Keep reading to learn what demand forecasting is, why you need it, and how to implement it into your eCommerce strategy! If you had a crystal ball, what is the first thing you would ask?

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Internet Sales Tax Tips for Ecommerce Stores

Ship Monk

April is tax time, which makes this a good time to bring up the topic of ecommerce sales tax. ecommerce stores. That’s because ecommerce businesses need to do their taxes with every sale they make. ShipMonk is an ecommerce 3PL that partners with hundreds of ecommerce clients of all shapes and sizes. What is Nexus?

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Scheduled Delivery Pending, Awaiting Delivery Scan, and Other Tracking Statuses Explained

Ship Monk

When you think about eCommerce order fulfillment , from checkout to delivery, there are about a million things that have to happen perfectly to ensure an order is fulfilled accurately and received on time. As an eCommerce fulfillment company , our goal is 100% accuracy. How eCommerce Order Tracking Works.

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Lessons Learned from Black Friday/Cyber Monday

Ship Monk

Will the huge growth in ecommerce sales continue, or will the numbers fall back to “normal” pre-pandemic levels? It’s Gone Global Black Friday/Cyber Monday is now a global event. Mature ecommerce businesses use every source of data they can get their hands on, from shopping platform analytics to inventory and fulfillment platforms.

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Demand Forecasting: How It Enhances Ecommerce Operations

Ship Monk

As the holiday shopping season reaches its peak, ecommerce business owners everywhere are crossing their fingers, hoping they have enough product in stock and that they didn’t order too much. In a few short weeks they’ll find out just how accurate their demand forecasting method was. Furthermore, no method is 100% accurate.

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Backordered Items & Backordered Meaning

Ship Monk

Not all eCommerce brands offer backordered items for sale. In terms of eCommerce brands, with so many layers to supply chain networks, seasonal shifts, and fluxes in customer behavior, backorders can happen for an array of reasons. How to Handle Backorders Quickly? Should You Offer Backorders? What Causes A Backorder?