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Customer Relationship Management for Ecommerce Brands

Ship Monk

With most ecommerce businesses, however, the sales pipeline isn’t nearly as long or as hands-on. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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Demand Forecasting 101: Everything eCommerce Businesses Need to Know

Ship Monk

For an eCommerce business owner, the answer is obvious: How the heck do I get a handle on my inventory management ?! Keep reading to learn what demand forecasting is, why you need it, and how to implement it into your eCommerce strategy! The COVID-19 pandemic was a prominent example. #5 What is Demand Forecasting?

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Black Friday & Cyber Monday Prep: A Checklist for Ecommerce Business Owners

Ship Monk

If that sounds like you, then you’re probably an ecommerce business owner. While ecommerce has experienced boom after boom, 2022 has proven to be an interesting year in its already storied history. Ecommerce growth is expected to be up about 2.5% 1 Plan Ahead… Way Ahead. Slice of cake. Fruitcake. #2 What did you learn last year?

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Key Takeaways from Oracle CloudWorld 2023

Logistics Viewpoints

Generative AI is a major topic at all the enterprise events this year. If an Oracle retailer – outside grocery where Uber already has a solution – is using Oracle Retail Cloud, they can support ecommerce and omnichannel solutions for consumers with minimal effort. The Supply Chain Command Center product demos beautifully.

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Scheduled Delivery Pending, Awaiting Delivery Scan, and Other Tracking Statuses Explained

Ship Monk

When you think about eCommerce order fulfillment , from checkout to delivery, there are about a million things that have to happen perfectly to ensure an order is fulfilled accurately and received on time. Take ShipMonk, for example. As an eCommerce fulfillment company , our goal is 100% accuracy. No mistakes, ever.

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Demand Forecasting: How It Enhances Ecommerce Operations

Ship Monk

As the holiday shopping season reaches its peak, ecommerce business owners everywhere are crossing their fingers, hoping they have enough product in stock and that they didn’t order too much. In truth, demand forecasting, or estimating how much product you’ll sell in the future, is one of the toughest challenges for any ecommerce business.

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Backordered Items & Backordered Meaning

Ship Monk

Sometimes the vendor can give projections of when the item will be back in stock and shipped, for example: “Won’t Ship Until July,” “Won’t Ship for 10 Business Days,” etc. Not all eCommerce brands offer backordered items for sale. Should You Offer Backorders? Are your supply chains streamlined enough to get backorders out as promised?