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Importance of Social Proof in Ecommerce

Ship Monk

Did you know that 93% of consumers say that online reviews influence their purchase decisions? Every time we buy something online, we’re gambling that what we see is what we’re going to get. Every time we buy something online, we’re gambling that what we see is what we’re going to get. That’s a mind-blowing statistic.

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6 Ways to Create a Stellar Post-Purchase Experience

Ship Monk

Fact: The buying process doesn’t end when a customer checks out. Just like how you poured time and effort into creating, marketing, and selling your products, the same should be done in the post-purchase stage. In fact, one of the biggest post-purchase mishaps is a simple lack of communication. Loop Customers In.

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The Online Retail Landscape in 2019: A Review of the Highs and Lows

Logistics Bureau

In this retrospective of the highs and lows of the year, learn which retailers excelled, and which ones looked like they might be struggling in the fiercely competitive online retail arena. For example, general merchandise retailer Target, and consumer electronics giant Best Buy have been enjoying gains in online sales in 2019.