Remove 2022 Remove Blog Remove Eliminating Excel in Purchasing Remove Survey
article thumbnail

How to Ensure Effective Third-Party Deliveries and Excellence in Your E-commerce Logistics Operations

Locus

But how do they ensure effective third-party deliveries and excellence in their e-commerce logistics operations, given that they outsource last-mile logistics to third-party providers? Apple’s D2C sales grew from 29% in 2018 to 38% in 2022. Also, 60% of customers stated that the buying experience made them buy directly from a brand.

article thumbnail

Importance of Social Proof in Ecommerce

Ship Monk

Did you know that 93% of consumers say that online reviews influence their purchase decisions? Every time we buy something online, we’re gambling that what we see is what we’re going to get. Every time we buy something online, we’re gambling that what we see is what we’re going to get. That’s a mind-blowing statistic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Revenge Festivities: How To Power Up Your Retail Last-Mile Fulfillment To Meet Soaring Demand

Locus

According to McKinsey’s latest consumer pulse survey, Spending in March 2020 was down by 18% as compared to two years later. retail and food services sales for September 2022 stood at $684.0 year-on-year increase in June 2022. To provide consumer experiences for your online shoppers after they make their purchases, click here.

article thumbnail

Why Choose In-house Fleet Over Outsourced Fleet Management for Your Delivery Business

Locus

– Organizations perceiving CX as a competitive differentiator worldwide 2021, Jan 2022. In a survey on customer experience (CX) among businesses conducted in the United States in 2021, participants were asked what are the main challenges to optimize customer journeys. In 2021, 44.5 Makes communication efficient. Conclusion.

article thumbnail

What is MonkProtect?

Ship Monk

The simple description for MonkProtect is a post-purchase suite that helps ecommerce brands “stress less and grow more” by helping customers “stress less and buy more.” Our MonkProtect technology provides best-in-class post-purchase protection and extra added benefits. That’s not hyperbole; it’s fact.

article thumbnail

Last Mile Delivery – A Complete Guide

Locus

Everything from your grocery delivery in a matter of minutes, to the television set you purchased online that was delivered with utmost care is an example of efficient last-mile delivery. Home delivery gained popularity during the pandemic and its demand has sustained up until 2022. trillion worldwide. trillion in 2025. Schedule Demo.

article thumbnail

How Retailers in the US Can Step Up Their Delivery Game

Locus

According to a study, there were 268 million digital buyers in the United States in the year 2022 alone. Not only this, 62% of online shoppers in the US say delivery speed is what makes for a good purchase experience. percent in North America in 2022. This number is said to increase to almost 285 million in 2025.