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Navigating Uncharted Waters: SMB Importers, 2024 and Red Sea Crisis Lessons

Freightos

Just when it seemed that 2024 would be a very welcome year of “normal” supply chains, the Red Sea crisis proved that for global supply chains, there is no such thing. With this fresh in mind, how are small and medium-sized importers preparing for 2024? This is a significant shift from late 2021, when 93% faced serious disruptions.

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What Does No-Contact Delivery Mean?

WorkWave

If customers take a follow-up survey on their delivery experience, they’re going to rate the delivery category more poorly. In 2021, the number of households relying on online grocery delivery also shot up to 35%. While you might laugh, this very thing does happen when staff doesn’t check all the order’s details. million users by 2026.