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ShipMonk Summits Enhance 3PL Mindsets

Ship Monk

Accordingly, we actively update our systems to stay ahead of the evolving needs of eCommerce and help our clients succeed. During these summits, employees from different areas of the ShipMonk operation have the opportunity to learn from heads of departments, ask questions, and refine their eCommerce mindsets.

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Cost to Serve Analysis—And the Costs of Neglecting It

Logistics Bureau

If you haven’t done a segmentation exercise, that would be a positive first step towards understanding customer profitability. Targeting Processes with CTS Analysis A detailed analysis of your cost to serve requires appropriate skills, tools, and, ideally, a high degree of experience, but there are ways to lighten the burden.

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Omnichannel Retail and the Cost to Serve Online Customers

Logistics Bureau

Ecommerce competition was already fierce before the pandemic curbed consumer enthusiasm for in-store shopping, and now, it is even more so. While none of them will be new to retailer businesses created purely for ecommerce, they add a disruptive element to cost control when merging online and traditional retail operations.