Remove Data Remove eCommerce Remove Examples Remove Knowledge Base
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How AI Helps Build the Supply Chain that Thinks for Itself

Logistics Bureau

The following are examples. A key example is the expert system. This AI tool is based on data and rules. With more data and greater processing power now available, computers that learn by themselves have become more feasible. Using ML, a computer automatically finds patterns in data. Hard to plan for demand.

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After the Order: Customer Service Best Practices

Ship Monk

A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. Centralize customer interaction data. Enable self-service. Help your customers help themselves. That way nothing falls through the cracks.

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Supply chain trends to watch out for in 2023

Logistics Business Magazine

For example, a big-box retailer that started to build out its pickup services, it delivery services, and so on, so that when the world pivoted, and stores were closed, but people still wanted this retailer’s products, it already had all of that investment there. Consumers are looking for more durable products.