article thumbnail

CUSTOMER CENTRICITY IN SUPPLY CHAIN MATTERS

Logistics at MPEPS at UPV

During the pandemic period, customers have been forgiving delays and problems in the supply chain, but this goodness will not last forever. More specifically, the customer-focused supply chain refers to the improvement of the customer experience in the delivery process, i.e. warehousing, distribution and after-sales service.

article thumbnail

Managing Supply Chain Disruptions in the Middle East

Locus

Since the onset of the COVID-19 pandemic, businesses in the Middle East fared well in facing supply chain risks compared to those from other regions, despite reportedly facing a high number of logistics shocks as seen in Africa. They have started earmarking their investments for food supply chain networks since the pandemic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How E-Commerce Companies Benefit from Using Freight Forwarders Beyond Courier Services

Dedola Global Logistics

While many e-commerce businesses often default to courier services for smaller or express deliveries, there’s an added dimension to logistics through freight forwarding. We also ensure your cargo reaches the 3PL of your choice, setting you up for long-term success with a strong, optimized supply chain.

article thumbnail

Top 10 Logistics Trends That Could Impact Supply Chains in 2022

Locus

Welcome to 2022: Top 10 Supply chain logistics trends to watch out for 2022. Jumping into the new year, it is crucial for businesses to understand the logistics trends that could impact their supply chains in 2022. Find out the most important logistics trends that could impact supply chains in 2022.

article thumbnail

The Top 6 Supply Chain Holiday Season Trends in 2021

Locus

Top 6 Supply chain Trends to Expect This 2021 Holiday Season for Businesses. Major buyers could see a hike of US$120 billion in costs in the next five years, due to these environmental risks in their supply chains. – Transparency to transformation: A chain reaction, CDP Global Supply Chain Report 2020, Feb 2021.

article thumbnail

This Week in Logistics News (September 9 – 15)

Logistics Viewpoints

The latest capability for merchants shows that the e-commerce giant is trying to control more inventory deeper in the supply chain before it’s sold. This temporary shift in emphasis from receiving shipments to fulfilling customer orders will ensure faster delivery speed and maximize your sales potential during the holiday season.”

article thumbnail

Editor’s Pick: 3 Things You Need to Know About Cross-Border E-commerce

Talking Logistics

Note: Today’s post is part of our “ Editor’s Pick ” series where we highlight recent posts published by our sponsors that provide practical knowledge and advice on timely and important supply chain and logistics topics. So is optimization technology a significant differentiator for express delivery providers?