CUSTOMER CENTRICITY IN SUPPLY CHAIN MATTERS
Logistics at MPEPS at UPV
MAY 11, 2022
During the pandemic period, customers have been forgiving delays and problems in the supply chain, but this goodness will not last forever. More specifically, the customer-focused supply chain refers to the improvement of the customer experience in the delivery process, i.e. warehousing, distribution and after-sales service.
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