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5 Reasons You Lose Customers with Paula Courtney

The Logistics of Logistics

Paula is the CEO of The Verde Group , a Customer Experience (CX) research consultancy specializing in measuring, tracking and improving the specific customer experiences statistically linked to growing revenue, market share, and customer life-time value (LTV). About The Verde Group. 5 Reasons You Lose Customers with Paula Courtney.

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The Data Needed to Transform Supply Chains

Talking Logistics

Last fall after attending the CSCMP conference in Atlanta, I shared my observation that digital transformation is now a central theme in the industry. The Hackett Group provides a useful visual for describing the maturity stages that supply chain is moving through as the industry strives to leverage data and advanced analytics.

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Continental commitment by African Governments to school feeding

World Food Programme Logistics

Spurring innovation, food safety and quality capacity strengthening and economic resilience This year’s Africa Day of School Feeding comes at the heels of the first ever Future of Food Safety Conference held at the African Union (AU) in Addis Ababa, Ethiopia.

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Initiating a new national support approach – mobilising national logistics in the support of military operations

Logistics in War

Local Caption Defence’s Capability Acquisition and Sustainment Group (CASG) together with BAE Systems Australia have delivered an essential ammunition capability to the Australian Defence Force three months ahead of schedule. The unit load ammunition containers (ULAC) are an essential support component of the Australian Army?

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Vendor Managed Inventory Model for Supply Chain Cost Reductions

GlobalTranz

Below I will outline how a vendor managed inventory model, in conjunction with reverse marketing, value analysis, and collaboration will achieve supply chain cost reductions. Reverse marketing starts first with Value Analysis. Creating Collaboration: Supplier Day Conference Details of The Day. Complete one-on-one meetings.

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Reshoring in America: The Future Outlook, Current Hindrances & Issues, and Ways to Stimulate Reshoring

GlobalTranz

To reiterate that reshoring is more than just hype and a very important topic for us to consider the Boston Consulting Group (BCG) study found that 54% of companies with above one billion in revenues are now considering reshoring. Reshoring in America: Hindrances & Current Issues Stifling Reshoring.

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Takeaways from Descartes Evolution 2019

Talking Logistics

One of my first clients back in 1999 was Descartes Systems Group. Descartes Systems Group Revenue 2006-2018 (Source: macrotrends). A couple of weeks ago, I attended the Descartes Evolution Global User & Partner Conference 2019. How can I summarize the many sessions and customer case studies I attended in a short blog post?