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Cost to Serve Analysis—And the Costs of Neglecting It

Logistics Bureau

Have you conducted a cost-to-serve (CTS) analysis for your enterprise? And that is the sole purpose of cost-to-serve analysis. If you were going to say, “What is a cost-to-serve analysis?” Only a complete cost-to-serve analysis will expose these underlying issues unless they happen to be discovered incidentally.

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The Power of Outsourcing for Supply Chain Improvement

Logistics Bureau

In this article, I will redress the balance by exploring outsourcing from a more holistic perspective, focusing on ways to consider outsourcing partnerships for improvement throughout the supply chain. Let’s take ecommerce as an example.

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Reverse Logistics: Who Does it Well?

Logistics Bureau

This article was first published in the July / August 2018 issue of MHD Supply Chain Solutions. Increasingly, ecommerce vendors understand the advantage of an easy-to-print, free-of-charge return shipping label for a customer to stick on a box and return by post. Tempting, but wrong. Reverse logistic isn’t simply a reverse gear.

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8 Reasons Why Your Business’ Success Depends Upon Your Supply Chain

Logistics Bureau

If your supply chain network design has not been under the microscope, and you care about business success, it’s probably time to consider the benefits of a design review and optimisation exercise. The use of a methodology known as “cost to serve analysis” often reveals shocking realities about supply chain costs. . .

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Omnichannel Retail and the Cost to Serve Online Customers

Logistics Bureau

Ecommerce competition was already fierce before the pandemic curbed consumer enthusiasm for in-store shopping, and now, it is even more so. The tips in this article will help you know how to identify the customers, products, and processes that might be inflating your cost to serve (CTS) unnecessarily. Don’t Drown in Complexity.