9 Key Topics to Understand to Frame A Shipper’s Mind for Effective KPI Management with a 3PL
GlobalTranz
OCTOBER 21, 2015
It can take months to negotiate a complex SLA/KPI document, as you go back and forth with your logistics provider so the document becomes a “win-win” for both parties. All KPIS have a target percentage to meet. The more KPIs, the more difficult the negotiation process. All KPIS have metrics to measure.
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