HBR: Managers Think They’re Good At Coaching. They’re Not.
The Lean Thinker
AUGUST 15, 2018
Needless to say, the guy didn’t have a lot of credibility with the group, as this was pretty normal behavior. As an alternative, they offer up a definition of coaching by Sir John Whitmore: “unlocking a person’s potential to maximize their own performance. The very definition of kata implies a structure.
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