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Last-Mile Delivery: The Link Between Driver Satisfaction and Customer Satisfaction

Talking Logistics

Editor’s Note: The following is an excerpt of a research report published recently, “In the Driver’s Seat: Driver Satisfaction Survey Report.”

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The State Of Logistics Outsourcing

247 Customs Broker

Shippers recognize the need for agility, but 42 percent of survey respondents say they have not made the required changes to improve their agility over the past five years. Yet, only about one-third of survey takers agree that companies do enough to effectively manage last yard issues.

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Supply chain technologies highlight findings from 2019 Third-Party Logistics Study – Canadian Shipper

247 Customs Broker

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues. 3PLStudy.com. .

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Penske Logistics Presents 2019 Third-Party Logistics Study: State of Logistics Outsourcing

Penske Move Ahead

Shippers recognize the need for agility, but 42 percent of survey respondents said they have not made the required changes to improve their agility over the past five years. Yet, only roughly a third of all survey takers agreed that companies do enough to effectively manage last yard issues. 3PLStudy.com.

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This Week in Logistics News (January 22 – 27)

Logistics Viewpoints

Concern about supply chain disruptions triggered by the Lunar New Year holiday that began this week is running higher this year than last, according to a survey from the German container logistics platform Container xChange. The trend is truest for ocean freight rates from North Europe to the U.S.

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This Week in Logistics News (June 11 – 17)

Logistics Viewpoints

According to the annual consumer survey released today by the National Retail Federation and Prosper Insights & Analytics, approximately 76 percent of US adults are expected to celebrate Father’s Day. Drone deliveries have continued to gain steam, and a lot of the media attention has been around Amazon losing ground in the US.

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This Week in Logistics News (October 21 – 27)

Logistics Viewpoints

billion, according to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics. The warming trend was also fanned by the calendar, as retailers are bulking up their inventory storage levels ahead of the annual winter holiday peak shopping season, according to the National Retail Federation (NRF).