Knowledge Base Procurement Analytics Survey 
Ship Monk
AUGUST 8, 2023
A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. Product reviews and post-purchase satisfaction surveys are also good sources, as long as someone is reading them. Enable self-service. Be available.
Logistics Business Magazine
DECEMBER 11, 2022
As more consumers are becoming aware of sustainability and human rights issues within the industry, purchasing trends may shift towards higher-quality products for those who can afford them or second-hand items. Right now, we lump that into a data scientist, a demand analyst, or a data analyst, but it’s more of a data procurement role.
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