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After the Order: Customer Service Best Practices

Ship Monk

A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. There are plenty of ecommerce helpdesks and customer service solution providers including Gorgias , Gladly, and Zendesk, that make this easy.

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Supply chain trends to watch out for in 2023

Logistics Business Magazine

Most recent surveys show that a top-of-mind concern for new employees is their employer’s “personality”, or the organisational values, behaviours, and other codified and uncodified norms of how people interact with each other both internally and externally.