Definition Demo Document Freight forwarding 
RPA Labs
MARCH 31, 2022
Although Although its definition isn’t in any mainstream dictionary, CX refers to all interactions that impact a customer’s perception of a business. When shippers and freight forwarders move ahead with machine learning, AI, automation, and chatbots to create hyper-efficiency, the result is an elevated automated customer experience.
MercuryGate
AUGUST 25, 2020
Request Demo. You also gain the benefit of providing a touch-less experience for your customers, as reading and signing documents can be done on each respective device used. You can provide a greater level of transparency by providing a clearly documented path for their product through your shipping line. close Close.
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