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Cost to Serve Analysis—And the Costs of Neglecting It

Logistics Bureau

If your business is experiencing a persistent reduction in profit margins, analysing your cost to serve is an advisable step in diagnosing the causes. We have seen cases where customer service departments waive delivery or other fees far more often than policy dictates, especially in response to customer pressure and complaints.

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“A3” is an Obligation for the Coach

The Lean Thinker

We had case studies, exercises, all in an effort to teach people to be better problem solvers. ” In Toyota Kata world we have reduced those questions down to the critical few in the Coaching Kata. If you don’t then you are wasting their time and your money sending them to that class.

Course 273
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8 Reasons Why Your Business’ Success Depends Upon Your Supply Chain

Logistics Bureau

Supply chain strategy is critical to business success, but companies often underestimate its importance and hence pay it less leadership attention than other areas of operation. Supply Chain Strategy. In other words, the majority did not recognise the need for close alignment between supply chain and general business strategies.

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7 Reasons Why the Supply Chain Matters to Business Success

Logistics Bureau

Supply chain strategy is critical to business success, but companies often underestimate its importance and hence pay it less leadership attention than other areas of operation. Supply Chain Strategy. In other words, the majority did not recognise the need for close alignment between supply chain and general business strategies.