Ship Monk

AUGUST 8, 2023

A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. There are plenty of ecommerce helpdesks and customer service solution providers including Gorgias , Gladly, and Zendesk, that make this easy.

Ordering 52

Ordering Logistics Network Optimization Software Purchasing Skills Material Savings 52

Logistics Business Magazine

DECEMBER 11, 2022

At the moment, there’s a lot of effort being devoted to making the product life cycle assessment process more automated and streamlined. With the help of AI technologies, most companies are becoming knowledge-based organisations that are tapping into a highly constrained pool of knowledge workers.

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Supply Chain Planning Software Supply Chain Software Supply Chains Trends 59

Logistics Bureau

JANUARY 1, 2018

Artificial intelligence can already automate much of supply chain. Ecommerce recommendation engines do this. They find the patterns in how visitors navigate on the ecommerce site. Create a knowledge base that new workers can access, and based on the knowhow of older workers, as in the Campbell Soup Company example.

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Supply Chain Planning Software Supply Chain Software Supply Chains Modeling Software 64