Article Knowledge Base Picking Survey 
Logistics Viewpoints
MAY 10, 2022
For example, one of our customers at Lucas, Apex Tool Group , experienced a 63% reduction in picking errors, but moreover, shared that employees “loved the system,” and said, “you rarely implement a new system and have users tell you ‘it’s made my life so much easier.‘ These are clear cut benefits.
Ship Monk
AUGUST 8, 2023
What if your fulfillment center picks and packs the wrong item? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. How are you going to handle a wrong address, or a lost package? Enable self-service.
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