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The Most Overlooked DC Performance Strategy

Logistics Viewpoints

For example, related to warehouse technology, a recent Lucas Systems industry study found 89% of respondents agreed that implementing artificial intelligence-based software within distribution centers can provide a competitive advantage. It also increased the space utilization of picking carts and transportation.

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How AI Helps Build the Supply Chain that Thinks for Itself

Logistics Bureau

The following are examples. A key example is the expert system. This AI tool is based on data and rules. Image processing is an example. AI can help pick out the insights with the most impact and suggest precise actions. One example is supplier performance evaluation. Hard to plan for demand.

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After the Order: Customer Service Best Practices

Ship Monk

What if your fulfillment center picks and packs the wrong item? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. How are you going to handle a wrong address, or a lost package? Enable self-service.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

Some pick out particular statistics to make precise, but meaningless forecasts. This article was first published in June of 2015. It received a lot of interest at the time and has continued to be a popular article over the last three years. Trend identification is a tricky business. What is a supply chain trend-spotter to do?