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Why Omnichannel is Key for Retailers in the Middle East

Locus

percent of offline retail in 2025 before the COVID-19 pandemic. Key takeaways from this webinar: Customer expectation from online retailers: Many customers, especially the younger demographic, would expect their delivery experience to be top-notch, which includes low shipping costs, accurate time of delivery, convenient time slots, and more.

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How Bukalapak is Leading Indonesia’s E-commerce Growth With Last-Mile Technology Solutions

Locus

To unravel the story behind this growth and its complexities, Albert Koto, Head of Mitra supply chain at Bukalapak, one of the biggest e-commerce businesses in Indonesia, got in conversation with Malay Shah, Senior Vice President of India, Middle East, Rest of the World, and Southeast Asia operations in this Locus’ In-Focus webinar series. .