Remove 2020 Remove Definition Remove Demo Remove Meeting
article thumbnail

7 Ways Transportation Companies Can Improve Customer Experience

MercuryGate

Leadership Meet the leadership team that is the driving force behind the success of MercuryGate. Learn About Our Chief Technology Officer Meet Beth arrow_right_alt. Request Demo. Request Demo. August 25, 2020. Request a demo of MercuryGate’s platform online today. Request a Demo. close Close.

article thumbnail

7 Key Strategies To Keep Up With Changing Last-mile Customer Expectations

Locus

The above statement is spot on, largely because of its subtext: Customers spend their money elsewhere because they are not happy with how companies meet their expectations. The American customer satisfaction index customer experience benchmarks for timeliness of delivery fell drastically from 82 in 2020 to 76 in 2022. Sam Walton.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Inventory Control Techniques for Stock Optimization

EazyStock

Firstly, let’s get a few definitions: What is inventory control? Inventory control is a key function of supply chain management that maintains appropriate quantities of stock to meet customer demand. Failing to meet customer expectations, however, can lead to lost sales and a damaged reputation. Schedule a Demo.

article thumbnail

Webinar: Turvo-Charging the Customer Experience: How Lineage Logistics Is Transforming the Supply Chain

Turvo

This is a primary focus of an upcoming FreightWaves webinar this week on Thursday, January 14th, 2020, at 2 PM EST. Panelists for the event are Sudarsan Thattai, Chief Information Office for Lineage Logistics, and Ketan Karkhanis, Turvo’s Chief Product Officer, moderated by FreightWaves’ VP of Sponsored Content, Mary Anne Hensley.

article thumbnail

What Does No-Contact Delivery Mean?

WorkWave

Offering a wider range of options, from home drop-offs to curbside, will meet most customers’ needs. This market of online ordering is projected to increase by 29% from 2020 to 2024, reflecting the desire for convenience and safety. But younger generations and population segments are definitely embracing delivery.