Competing on Customer Experience (Takeaways from BluJay Solutions’ SOAR 2018 Conference)
Talking Logistics
JUNE 27, 2018
That was the key message Doug Braun, CEO of BluJay Solutions (a Talking Logistics sponsor), delivered in his keynote presentation at the SOAR 2018 Customer Conference last month. The interviews are a follow up to a research study I conducted this spring on behalf of BluJay focused on customer experience and supply chain innovation.
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