Is it Time for B2B Freight Providers to Learn From B2C?
Logistics Bureau
NOVEMBER 4, 2019
In my various articles covering the topic of cost-to-serve, I’ve often mentioned the importance of segregating customers into tiers, with the gold standard of service reserved for the most profitable customers, and progressively lower levels for those in the middle and the bottom echelons of profitability. Trucking lanes used. Seasonality.
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