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After the Order: Customer Service Best Practices

Ship Monk

Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? For virtually every business, customer service is a cost center. The objective should be to keep those costs low. Have you ever panicked because you hit the buy button and nothing happened? Enable self-service.

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HVAC Leads | 10 Powerful Strategies For 2022

WorkWave

These leads can be qualified or unqualified, coming from various sources. It’s essential to understand how lead generation works to generate leads for your HVAC business effectively. Additionally, it costs less to market your business through traditional channels for every dollar you spend generating leads and acquiring new customers.

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Supply chain trends to watch out for in 2023

Logistics Business Magazine

For example, a big-box retailer that started to build out its pickup services, it delivery services, and so on, so that when the world pivoted, and stores were closed, but people still wanted this retailer’s products, it already had all of that investment there. Consumers are looking for more durable products.

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Overcoming the Hurdles for FMCG Transportation & Distribution Across ASEAN

Logistics Manager

Hence, our transport partners have to be trained and shown how to comply with and maintain the correct standards to ensure all laws required by compliance are adhered to and reports are quality-driven. For example, food will be required close to BBD (best before date) and batch control is necessary for recalling and tracking purposes.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

This has already dramatically transformed the IT industry itself, as packaged software sold with one-time licences has become cloud-based services sold with a renewable monthly subscription. How long will offshoring last? In 2018, the agile supply chain is a well-established concept—and so is the silo.