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The goldmine that is returns data

Logistics Business Magazine

Yet strangely, a recent survey by retail systems specialist Brightpearl found that 69% of retailers are not using tech solutions to automate and process returns. Drapr, for example, claims this can reduce returns by 26%. That might be a simple visual inspection, but it could require electrical testing, for example.

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Reverse Logistics: Who Does it Well?

Logistics Bureau

Looking to real-life examples for inspiration, we can ask, ‘Who does reverse logistics well?’ For regulators and the public, reverse logistics may be judged by how safe and how green the process is, for example, recycling products instead of throwing them into a landfill. Persuade the customer otherwise.

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[INFOGRAPHIC] Reverse Logistics: Managing the Business Circle of Life

GlobalTranz

For example, a returned product may only require rewrapping of exterior for sale to a secondary consumer. However, 70 percent of respondents within the survey saw Reverse Logistics as a burdensome cost for the business. Unfortunately, businesses have gotten into the slump of ignoring this trend for much of the past few decades.