What is a “Socio-Technical System?”
The Lean Thinker
DECEMBER 9, 2022
The work also met every definition of “difficult, dirty and dangerous.” When “trams” (coal carts) were in short supply, for example, the “trammers” would horde carts to optimize their team’s performance at the expense of other teams being limited by the number of carts available.
Let's personalize your content