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What is a “Socio-Technical System?”

The Lean Thinker

The work also met every definition of “difficult, dirty and dangerous.” When “trams” (coal carts) were in short supply, for example, the “trammers” would horde carts to optimize their team’s performance at the expense of other teams being limited by the number of carts available.

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Making Sense of Supply Chain 4.0

Material Handling and Logistics

The trouble with this definition is that it doesn’t explain what exactly changes in supply chain management—that is, what gets “transformed”—when digital technologies are adopted. Since there didn’t seem to be a clear definition of digital supply chain transformation available, I developed one from first principles.