Remove Data Remove How To Remove Knowledge Base Remove Procurement Solutions
article thumbnail

After the Order: Customer Service Best Practices

Ship Monk

Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. Centralize customer interaction data.

article thumbnail

Supply chain trends to watch out for in 2023

Logistics Business Magazine

o9 Solutions’ supply chain experts and leaders are sharing their insights on the trends that could become prevalent in 2023 and beyond. However, we’re also seeing increased supplier collaboration, where customers are sharing inventory levels and demand data with their suppliers, which historically has been disconnected.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Overcoming the Hurdles for FMCG Transportation & Distribution Across ASEAN

Logistics Manager

Hence, our transport partners have to be trained and shown how to comply with and maintain the correct standards to ensure all laws required by compliance are adhered to and reports are quality-driven. We use the latest in digital software and equipment to track all deliveries through real-time milestone management.

article thumbnail

6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

Others wave their hands and announce sweeping megatrends that sound impressive, but that lack supporting data. Therefore, we thought it might be a good idea to revisit each of the trends listed below, with a brief update as to how the situations have developed, and a look at the state of play in 2018. Software is Eating Supply Chains.