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How AI Helps Build the Supply Chain that Thinks for Itself

Logistics Bureau

It costs money to put solid AI and lights-out solutions in place. New technology can sometimes be a solution looking for problem. Of course, it can also open new opportunities for tomorrow. Tools in the AI Toolbox. We can put AI tools into three categories. Tools to make smart decisions. Money is one reason.

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After the Order: Customer Service Best Practices

Ship Monk

A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. There are plenty of ecommerce helpdesks and customer service solution providers including Gorgias , Gladly, and Zendesk, that make this easy. Be available.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

Software is Eating Supply Chains. According to venture capitalist Marc Andreessen, “software is eating the world” and therefore eating supply chains with it. Business around the planet is increasingly dependent on IT and software applications. Software has eaten the world and supply chains with it. State of Play in 2018.