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Gemba Process Innovation Can Drive Wave in Europe

Logistics Business Magazine

Examples of issues driving this change include those such as changing consumer buying habits, rising environmental and ethical awareness and societal issues such as an ageing population reducing the size of the available labour pool. Of course, technology alone cannot solve these challenges.

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After the Order: Customer Service Best Practices

Ship Monk

Ever spent waaay too much time trying to find an answer to a product question or figure out how to return something? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. Enable self-service. Over Communicate.

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Smart Lagos: Status, prospects and opportunities

247 Customs Broker

In June 2016, the Lagos State government signed a memorandum of understanding with Dubai Holdings LLC, owners of Smart City (Dubai) LLC, “to develop sustainable, smart, globally connected knowledge-based communities that drive a knowledge economy.” This is an exaggeration, of course. That is the ideal case, of course.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

This has already dramatically transformed the IT industry itself, as packaged software sold with one-time licences has become cloud-based services sold with a renewable monthly subscription. For example, many companies perceive a need to place manufacturing operations closer to the marketplace as part of an effort to become more agile.