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How AI Helps Build the Supply Chain that Thinks for Itself

Logistics Bureau

Of course, it can also open new opportunities for tomorrow. This AI tool is based on data and rules. With more data and greater processing power now available, computers that learn by themselves have become more feasible. Using ML, a computer automatically finds patterns in data. Tools to make smart decisions.

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After the Order: Customer Service Best Practices

Ship Monk

How are you going to handle a wrong address, or a lost package? A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. Centralize customer interaction data. Hmmm, what are you forgetting?

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Smart Lagos: Status, prospects and opportunities

247 Customs Broker

In June 2016, the Lagos State government signed a memorandum of understanding with Dubai Holdings LLC, owners of Smart City (Dubai) LLC, “to develop sustainable, smart, globally connected knowledge-based communities that drive a knowledge economy.” This is an exaggeration, of course. That is the ideal case, of course.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

Others wave their hands and announce sweeping megatrends that sound impressive, but that lack supporting data. More and more transactions, operations and processes are conducted within IT servers and data centres. Just storing data is not a problem. IT offers huge possibilities with one-click data retrieval into the bargain.