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Gemba Process Innovation Can Drive Wave in Europe

Logistics Business Magazine

Examples of issues driving this change include those such as changing consumer buying habits, rising environmental and ethical awareness and societal issues such as an ageing population reducing the size of the available labour pool. Of course, technology alone cannot solve these challenges. In logistics.

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After the Order: Customer Service Best Practices

Ship Monk

A knowledge-base support platform, such as Zendesk, HelpDocs, or Zoho Desk, enables customers to search a private database for answers to the most frequently asked questions. It may seem like you’re stating the obvious (Of course we got your order! Over Communicate. No, it hasn’t shipped yet, you just placed it!)

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How AI Helps Build the Supply Chain that Thinks for Itself

Logistics Bureau

Artificial intelligence can already automate much of supply chain. Of course, it can also open new opportunities for tomorrow. The following are examples. A key example is the expert system. This AI tool is based on data and rules. Image processing is an example. Hard to plan for demand.

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6 Supply Chain Trends That Could Truly Shake You Up (2018 Update)

Logistics Bureau

This has already dramatically transformed the IT industry itself, as packaged software sold with one-time licences has become cloud-based services sold with a renewable monthly subscription. For example, many companies perceive a need to place manufacturing operations closer to the marketplace as part of an effort to become more agile.