What is a “Socio-Technical System?”
The Lean Thinker
DECEMBER 9, 2022
If you want to get more of a feel for the work and working conditions, check out the photos in this Daily Mirror article: [link] ). The study I am citing here was commissioned to determine why. Common examples are an Enterprise Resource Planning (ERP) system, or an Electronic Health Records (EHR) system. Productivity plummeted.
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