Why Returning to Stores Is the Ultimate E-Commerce & Omnichannel Customer Experience Play
GlobalTranz
DECEMBER 7, 2018
The Top Logistics Trends that Will Impact Logistics Management in 2018?. GET YOUR FREE WHITE PAPER. DOWNLOAD WHITE PAPER. A study published in the Journal of Marketing showed that stores that offer free returns see customers spend up to 457% more than they did before initiating the return.
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