Remove Demo Remove Examples Remove Survey Remove Tracking and Tracing
article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

For example, as reported by JOC.com , a way to save time and money for customer service partners is by partnering with software providers to streamline the payment processes. Customer service advocates do well to continuously monitor interactions and ask for feedback through surveys and polls.

article thumbnail

Freight Forwarding Customer Service Best Practices: 5 Ways to Improve Customer Experience

RPA Labs

For example, as reported by JOC.com , a way to save time and money for customer service partners is by partnering with software providers to streamline the payment processes. Customer service advocates do well to continuously monitor interactions and ask for feedback through surveys and polls.

article thumbnail

Key Challenges in Fresh Grocery & Supermarket Supply Chains

The Logistics of Logistics

In a survey of retailers and wholesalers conducted from mid-March to mid-April, 81% said sales in the perimeter had increased over the previous 12 months. The inability to track a shipment’s location, temperature, humidity, and other factors in real time while in-transit results in significant losses annually. In fact, U.S.