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Supply chain and logistics businesses need to achieve significant gains in efficiency and service these days in order to satisfy heightened customer expectations. Since these businesses operate on slim margins, they must accomplish these goals cost effectively. Better shipment visibility, better communications and a better overall logistics experience have emerged as table stakes when it comes to achieving customer satisfaction. Providing customers with data on the status of shipments is the starting point. Customers also expect vendors to provide accurate predictions on shipment deliveries based on real-time conditions, such as weather, traffic and equipment problems. They want their providers to communicate shipment status changes proactively so that they can take action to mitigate the impact of supply chain disruptions.
With the uncertainty facing today’s supply chains, getting visibility on how shipments are moving has become very important. HERE Technologies’ solutions allow users to utilize the power of real-time location data and intelligence to better align resources to meet demand. Better planning and optimization lead to faster decision making in an industry that is always in motion. Amazon Web Services (AWS), the pioneer in cloud computing technology, brings a deep set of tools, including artificial intelligence, data analytics, and security, to millions of customers, including HERE Technologies, which has built its location intelligence products on AWS.
HERE Technologies and AWS advocate an incremental approach to supply chain digital transformation, achieving small and measurable gains at first, which lead to significant supply chain performance enhancements down the line. Their recommended approach to supply chain digital transformation includes developing a holistic overview of enterprise processes and workflows, generating a clear implementation roadmap, and breaking down big challenges into manageable, bite-size pieces. If that seems like a tall order, read more to find out how a three-phased approach can make it happen in your organization.
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