returns 
The Logistics of Logistics
JULY 10, 2023
Christian Piller and Joe Lynch discuss painless retail returns. Christian is a co-founder and Chief Commercial Officer of Pollen, a technology platform revolutionizing the reverse supply chain for retailers with pickups from consumers’ doorsteps for less than a standard return shipping label. He and his wife, Michelle, live in Chicago.
Amware Logistics and Fulfillment
DECEMBER 9, 2021
Omnichannel and eCommerce retailers must focus on eCommerce return solutions given the high percent of online purchases that are returned. Once upon a time, fulfillment centers would let returned items pile up in some unused corner of the warehouse until busy associates found time to process them.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Amware Logistics and Fulfillment
APRIL 7, 2022
In addition to fast, free shipping, they now want an easy and efficient eCommerce returns process. In fact, 95% of online buyers say that how well a brand handles returns influences their decision to buy again. The demands of online shoppers continue to accelerate.
Amware Logistics and Fulfillment
FEBRUARY 11, 2021
Many online sellers find eCommerce returns management difficult to handle. In many distribution centers, returns get piled into unused corners of the loading dock or warehouse until someone has time to process them, but this practice can get expensive quickly.
Advertiser: ZoomInfo
Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. According to Bold 360, “81 percent of B2B buyers have left a page because they didn’t want to fill out a form.”.
Logistics Viewpoints
FEBRUARY 8, 2023
Last month I wrote about my return to the NRF Big Show. Today, I am going to discuss the second part for customer empowerment – returns management. As e-commerce continues to grow, so do returns. Some studies have indicated that online orders are three times more likely to be returned than in-store purchases.
Logistics Viewpoints
DECEMBER 6, 2022
As online shopping continues to grow – retail e-commerce sales are expected to make up nearly a quarter of total retail sales worldwide by 2026 – returns will become more prevalent. 21% of online orders were returned in 2021, up from 9% in 2019. Compare this to the 9% returns rate of purchases made in-store.
Advertiser: ZoomInfo
With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle.
Advertiser: ZoomInfo
Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities.
Speaker: Cathy Morrow Roberson, Research Manager for the Reverse Logistics Association
In today's competitive business landscape, providing a seamless return experience and maintaining an efficient supply chain are critical to customer satisfaction and loyalty. Efficient return management stands as a crucial strategy for optimizing the supply chain.
Advertiser: ZoomInfo
Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. We’re here to tell you there’s a better way.
Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC
Time will tell, but it is unlikely to be a return to the pre-pandemic normal. Global inflation is at record highs and the Great Resignation has given way to the Great Reshuffling, leading to uncertainty in talent markets. What will 2023 bring?
Advertisement
Research shows that the hiring process is biased and unfair. While we have made progress to solve this, it’s potentially at risk due to advancements in AI technology. This eBook covers these issues & shows you how AI can ensure workplace diversity.
Expert insights. Personalized for you.
237 
Let's personalize your content