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Customer Relationship Management for Ecommerce Brands

Ship Monk

Customers are mostly anonymous, and purchases are made or abandoned, seemingly on a whim. Today’s CRM platforms have adapted and expanded their tools to meet the needs of ecommerce businesses. Let’s take a look at CRM systems, the tools they provide, and the benefits they offer to ecommerce businesses.

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The 20 Best HVAC Tools For Field Service Techs

WorkWave

If you’re entering the HVAC industry, you’ll want to make sure you are equipped with the proper tools for success, which range from the basic essentials to those that are nice to have, but not necessarily mandatory. We’ve compiled the below HVAC technician tool list for your reference, so you are never left unprepared. HVAC Hand Tools.

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Infor’s Strategy for Differentiation

Logistics Viewpoints

Infor’s CEO, Kevin Samuelson Infor’s strategy for differentiating their business from competitors like SAP and Oracle rests on a truly differentiated approach to ensuring that their customers get ongoing value from the business applications they purchase. For example, Google Maps app is a public cloud application.

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Examples of How Supplier Quality Management System Implementations Pay Off

GlobalTranz

We conclude our series on supplier quality management (SQM) today with a look at some case studies and examples of benefits derived from the application of a supplier quality management system. Examples and Case Studies from the Implementation of a Supplier Quality Management System.

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Capitalizing on ERP trends in 2024

SYSPRO Smarter ERP

Why manufacturers should consider AI Generative AI (GenAI) and Machine Learning tools are being added to ERP solutions at a rapid pace, bringing new levels of automation and efficiency to business processes across the manufacturing enterprise. The other emerging area around AI in ERP focuses on trend analysis and forecasting.

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Maximize Ecommerce Supplier Relationships

Ship Monk

To engage in SRM, you’ll need SIM and SPM: an SIM (supplier information management) tool centralizes basic contact and purchasing data for all of your suppliers; an SPM (supplier performance management) tool measures how well each supplier is performing against the terms of the contract.

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Email Tips for Ecommerce Businesses

Ship Monk

These people are genuinely interested in your product — so much so, that they have purchased your products. Email vs. Other Forms of Communication For many years, email has been the gold standard of communication tools for DTC businesses. They’ve trusted you with their email address and mobile number. The downside?